Returns | Shipping | Privacy Policies
We do our best at WhiteBarn Hay and Cattle to live up to our high stand of customer service. We thoroughly inspect every package, and seal every box with care before shipment. If there is a rare occasion that you are not satisfied with your order please email us immediately (within 24 hours of delivery), and we will do our best to make right on the wrong. Due to our meat products being perishable, we are unable to accept returns on any meat. Thank you for understanding.
We currently do not offer shipping on our beef products. Please keep checking back with us for any future developments, and thank you for understanding. We do offer shipping to Canada, Continental US, and Mexico for our book through USPS. A physical address is required. We print our shipping labels directly from Shopify, therefore we are not responsible for incorrect or incomplete shipping addresses. Please contact us with any questions on RUSH or intercontinental shipping.
Beef Pickup/Delivery Policy
We are happy to offer free pickup for your beef order at Carter's Custom Cuts in Thatcher, AZ. We can also deliver our Beef Family Packs to Tucson, Benson and Willcox once a month. We deliver Beef Family Packs to Sierra Vista, Douglas, and Bisbee every 6 weeks. We will contact you after your order to schedule your delivery.
* Please contact us at email@example.com for questions about beef delivery dates or to schedule a beef pickup time.
Depending on current in stock, the pickup time could be scheduled for 1 – 7 business days from your order date. Once we have your order ready, we will let you know the exact pickup address.
WhiteBarn Hay and Cattle values our customers and respects your privacy at all times. We collect information about you through our online shopping cart website in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. We do not share your personal or financial information with 3rd party companies.